What payment options do you support?
You can use PayPal/Stripe or any Credit Card to make the payment.
Do you charge automatically for the renewal?
No, We will only notify you on your registered email.
Can I upgrade from one license to the another?
Yes, you can. You can do this from your Desert Themes account page. You can contact us if you have any confusion.
How can I get support for the product purchased?
Please visit our support ticket page to get support. Our dedicated technical support team will get back to you from few minutes to 24 hours time.
Do you provide documentation?
Yes. Our theme or plugin documentation is publicly available on our website.
Can I modify your theme?
Yes, you are free to modify our theme. In a theme we give you dummy content and images, You can change them according to your need. Even you can change copyright text which is available in a footer.
What is your refund policy?
We have provided a 10 days money back guaranty. You can make refund request via this support page with your Theme Bundle order number and we will get back to you.
How long do I receive updates and support?
The period depends on what subscription plan you opted for, in case of annual plan, you will receive the security updates and support till one year from the date of purchasing. With license renewal, support and updates are also renewed.
If you purchase any of the lifetime plans, support and updates are included for a lifetime.
If you purchase any of the lifetime plans, support and updates are included for a lifetime.
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